How much does auto glass repair or replacement cost?

 

Perfect Touch Auto Glass - Frequently Asked Questions



Q1: What is Perfect Touch Auto Glass? A1: Perfect Touch Auto Glass (PTAG) is a leading auto glass repair and replacement company based in Richmond, VA. We specialize in providing convenient, high-quality mobile auto glass services directly to our customers' locations, aiming to be the best auto glass company in Richmond VA.

Q2: What services does Perfect Touch Auto Glass offer? A2: We offer a comprehensive range of auto glass services, including:

  • Windshield Replacement: For severely damaged or cracked windshields.
  • Windshield Repair: For small chips and cracks that can be safely repaired.
  • Side Window Replacement: For shattered or non-functional door glass.
  • Rear Window (Back Glass) Replacement: For damaged rear auto glass.
  • ADAS Calibration: Ensuring your Advanced Driver-Assistance Systems are properly calibrated after a windshield replacement.

Q3: Do you offer mobile auto glass services? How does it work? A3: Yes, mobile service is our specialty! Perfect Touch Auto Glass brings our expert technicians and equipment directly to your location – whether it's your home, workplace, or another convenient spot in the Richmond, VA area. Simply schedule an appointment, and we'll take care of the rest, making the process hassle-free for you.

Q4: What areas do you serve with your mobile auto glass services? A4: We proudly serve Richmond, VA, and the surrounding greater Richmond metropolitan area, including but not limited to Henrico, Chesterfield, Hanover, and other nearby counties. If you're unsure if we cover your specific location, please visit www.ptagrva.com or give us a call!

Q5: How much does auto glass repair or replacement cost? A5: The cost varies depending on the type of glass, vehicle make and model, and whether it's a repair or a full replacement. For an accurate and competitive quote, we encourage you to visit www.ptagrva.com for an online quote or call us directly. We strive to offer the best value in Richmond, VA.

Q6: Do you work with insurance companies? A6: Absolutely! Perfect Touch Auto Glass works with all major insurance providers. We can assist you with the claims process and even handle direct billing to your insurance company, making your experience as smooth and stress-free as possible.

Q7: How long does a typical auto glass repair or replacement take? A7:

  • Windshield Repair (chips/small cracks): Often takes about 15-30 minutes.
  • Windshield Replacement: Typically takes 60-90 minutes, plus an additional "safe drive away time" of about 1 hour for the adhesive to cure properly before you can drive your vehicle.
  • Side/Rear Window Replacement: Usually takes 30-60 minutes. Our technicians will provide a precise time estimate at your appointment.

Q8: What kind of glass do you use for replacements? A8: We use only high-quality, OEM (Original Equipment Manufacturer) equivalent auto glass that meets or exceeds industry safety standards. Your safety is our top priority, and using premium glass ensures the structural integrity of your vehicle and a perfect fit.

Q9: Do you offer a warranty on your services? A9: Yes, Perfect Touch Auto Glass stands behind our work. We offer a comprehensive warranty on our workmanship and for any leaks or defects for as long as you own the vehicle. Your satisfaction and peace of mind are extremely important to us.

Q10: What if my car has ADAS (Advanced Driver-Assistance Systems)? A10: Many modern vehicles are equipped with ADAS features like lane departure warning, automatic emergency braking, and adaptive cruise control, which often rely on cameras mounted on the windshield. Perfect Touch Auto Glass technicians are trained and equipped to perform precise ADAS recalibration after a windshield replacement, ensuring your safety systems function correctly.

Q11: How do I schedule an appointment with Perfect Touch Auto Glass? A11: Scheduling is easy and convenient!

  • Online: Visit our website at www.ptagrva.com to get a quote and schedule service.
  • By Phone: Call us directly to speak with a friendly representative and set up your mobile service.

Q12: Why should I choose Perfect Touch Auto Glass for my auto glass needs in Richmond, VA? A12: Choosing Perfect Touch Auto Glass means choosing:

  • Unmatched Convenience: Our mobile service comes to you, saving you time and hassle.
  • Expert Technicians: Highly trained and certified professionals committed to precision and safety.
  • Quality Materials: We use only the best OEM-equivalent glass and adhesives.
  • Customer-Centric Service: We prioritize your satisfaction, offering transparent pricing and helpful insurance assistance.
  • Reliable Warranty: Peace of mind with our strong warranty on workmanship.
  • Local & Trusted: We are a local Richmond, VA business dedicated to serving our community with excellence. We strive every day to live up to our reputation as the best auto glass company in Richmond VA.
Location: Richmond, VA, USA

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